VP Support

General 8

• How can I sign up for CharltonTV?
• How can I watch games live if I live in the UK?
• I live in the UK. What first-team games can I live stream during the season?
• I live overseas. What league games can I live stream during the season?
• If I live in the UK, why I can't I purchase a live streaming subscription?

View all 8

Account 12

• Will my monthly or annual subscriptions automatically renew?
• I am an overseas subscriber but cannot access the live streams. Why not?
• Can I cancel the auto renew feature on my CharltonTV subscription?
• Can I register for CharltonTV without having to purchase a subscription?
• How do I get a refund?

View all 12

Technical 3

• How can I test my stream?
• I have tried to purchase a subscription/match pass but I get an error saying: "The authentication cookie has not been set".
• What do I do if I have technical difficulties in the run-up or during the game?